Transparent svg color problem ?
under review
W
Wineberry Woodpecker
Hello. When I upload the transparent background svg file I created to the project page, it appears black and white. When I upload the same file to printfy or another site, it appears without any problems (in color). What is the problem?
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S
Supporting Vicuna
I your analyzed Iyou image and I think you getting an error is bejoinscause there are too many separated images inside the mockup. I would assume when it tries to export the process that join all together whichtakes much time and which takes causes which takes the error. I just joined all the patterns first then applied as one in the mockup, and it exports without errors .
Olga
under review
Olga
Hi Hakan,
Please reach out to us at help@recraft.ai and attach the image files you're uploading. Additionally, send us a link to your project and a screen recording—this will help us better understand the situation.