Problem with PNG without background export
under review
N
Nautical blue Tyrannosaurus
For all images, that I generated today. The PNG have backgrounds. I don't know what is wrong but it was working well last week. I need to redo everything and I used 200 credits today for nothing. Because none of the images work. They all have a background that shows. Can you please help?
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Olga
under review
Olga
Hi,
Apologies for the inconvenience. Could you please email us at help@recraft.ai with your account address and a screen recording? It would also be helpful if you could provide a link to your project.