issue of exporting image
T
Tricky Marsupial
My connection is fine but Recraft kept saying that there's something went wrong so it couldn't download image successfully. Why so?
Log In
Canny AI
Merged in a post:
Mock up image - Export Issue
I
Intact Rhinoceros
I am not able to export and download the mock up image. Please refer to the attached video for further reference.
Thank you
Canny AI
Merged in a post:
Unable to download images
J
Junior Salamander
During generation, there is always a message that the Internet is not working. I can't see or download my images.
Olga
The export issue might be related to the performance capabilities of your device. If possible, try closing other applications or using a different device to see if that helps. Let us know if the issue persists!
Olga
Hi Chih Chyi Liu,
Thank you for the reporting!
Could you please contact us at help@recraft.ai, provide the email you used for registration, let us know what browser version you are using and what action were you performing when you first encountered the problem? This will help us assist you more effectively!