ios app doesn't save the images
S
Supporting Vicuna
When trying to download an image from history, it says "image saved" but i can't find anywhere in photos in my ipad the image.
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Merged in a post:
When trying to download an image from history, it says "image saved" but i can't find anywhere in photos in my ipad the image.
N
Nutmeg Sailfish
Autopilot
Merged in a post:
History stopped working, lost dozens of images
U
Umber Walrus
My history has stopped working on my subscription account. I am still getting charged credits for generating the images but they are not getting stored in my history any more so I am losing them all. I've have also lost all the prompts that I was using to refine these images because I normally click on the history to retrieve that. I am currently wasting credits on images that I then do not have. I've lost about 100-150 credits worth of images so far. I think the issue is related to a second project that I have. The history from the first one seems to be working but the history from the second one has stopped working.
I have attached low-res screenshots of some of the missing images.
S
Supporting Vicuna
In the ipad the app says Image saved but it's nowhere to be found in the, not in photos, not in recent, it's not in the ipad
P
Plum Tuna
Hi Mike,
I'm sorry you're experiencing an issue. Could you please confirm the email address you use for Recraft? This will help us assist you more effectively.
U
Umber Walrus
Plum Tuna Thanks for getting to me. Sorry, I didn't realise that raising this would not pass on my account email which is piztolskin@gmail.com. Thanks
I
Ivory Chicken
Olga
It’s happening to me too. I tried to find the images for 2 hours and got frustrated then I find that there is a problem. I hope ur working on it and we’ll get it soon.
P
Plum Tuna
Hi,
Thanks for reaching out!
We're aware of the issue and are actively working on it.
P
Pale Jellyfish
Same oh Android, any solution anyone?
S
Supporting Vicuna
Pale Jellyfish i just saved the image on android open my file manager and in the recent files the saved file was there
P
Pale Jellyfish
Happens to me to, did you find a solution?
Anna Veronika Dorogush
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Anna Veronika Dorogush
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F
Fiscal Tuna
Anna Veronika Dorogush same, I need help here
E
Eggshell Sawfish
Anna Veronika Dorogush Same here, cannot find anywhere in my iPad.
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