ios app doesn't save the images
S
Supporting Vicuna
When trying to download an image from history, it says "image saved" but i can't find anywhere in photos in my ipad the image.
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Canny AI
Merged in a post:
When trying to download an image from history, it says "image saved" but i can't find anywhere in photos in my ipad the image.
N
Nutmeg Sailfish
Canny AI
Merged in a post:
History stopped working, lost dozens of images
U
Umber Walrus
My history has stopped working on my subscription account. I am still getting charged credits for generating the images but they are not getting stored in my history any more so I am losing them all. I've have also lost all the prompts that I was using to refine these images because I normally click on the history to retrieve that. I am currently wasting credits on images that I then do not have. I've lost about 100-150 credits worth of images so far. I think the issue is related to a second project that I have. The history from the first one seems to be working but the history from the second one has stopped working.
I have attached low-res screenshots of some of the missing images.
S
Supporting Vicuna
In the ipad the app says Image saved but it's nowhere to be found in the, not in photos, not in recent, it's not in the ipad
Olga
Hi Mike,
I'm sorry you're experiencing an issue. Could you please confirm the email address you use for Recraft? This will help us assist you more effectively.
U
Umber Walrus
Olga Thanks for getting to me. Sorry, I didn't realise that raising this would not pass on my account email which is piztolskin@gmail.com. Thanks
I
Ivory Chicken
Olga
It’s happening to me too. I tried to find the images for 2 hours and got frustrated then I find that there is a problem. I hope ur working on it and we’ll get it soon.
Olga
Hi,
Thanks for reaching out!
We're aware of the issue and are actively working on it.
P
Pale Jellyfish
Same oh Android, any solution anyone?
S
Supporting Vicuna
Pale Jellyfish i just saved the image on android open my file manager and in the recent files the saved file was there
P
Pale Jellyfish
Happens to me to, did you find a solution?
Anna Veronika Dorogush
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Anna Veronika Dorogush
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F
Fiscal Tuna
Anna Veronika Dorogush same, I need help here
S
Satisfied Centipede
Anna Veronika Dorogush Same here, cannot find anywhere in my iPad.
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