I'm trying to download the edited file, but everytime it says error and try later.
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Tangerine Boa
I'm trying to download the edited file, but everytime it says error and try later. Added screenshot. Project Link: https://www.recraft.ai/project/33d664e5-1f17-4950-9cfb-8468765d1e90
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Olga
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T
Tangerine Boa
Why the bug report is merged with previous one. I am unable to export for last two days.
Olga
Tangerine Boa: Before the error occurred, were you able to export successfully over the past two days?
Is the issue still happening now?
T
Tangerine Boa
Olga There were two images in the project that I turned into mockups. I'm able to download the Black dress image with the design elements, but it's not working for the Beige color dress image. Project Link:
I've generated new images on Black dress image with your AI. Even the generated images are exported successfully. But it's not working for the Beige dress image
Canny AI
Merged in a post:
I'm unable to download the edited file:
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Tangerine Boa
Unable to download the edited file
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Tangerine Boa
Thanks
Olga
complete
Olga
Hi,
Thanks for the reporting!
We have improved the export functionality, and you should no longer encounter any errors during export.
Apologies for the wait and any inconvenience caused. Please check on your end and let us know if you experience any issues!
Olga
under review