I can't create a project
L
Loyal Prawn
I log in with for free version, and start to create a project, however, whenever I gave a clear prompt and click "recraft", it comes out "something went wrong" and it doesn't work. why ????
Log In
Olga
Hi,
I'm sorry this happened! Please email us at help@recraft.ai, and provide the additional information so we could investigate the issue:
What email did you use during the registration process in Recraft?
Could you please confirm if you are still experiencing the issue?
What action were you performing when you first encountered the problem?
Please clarify the version of browsers you've used.
P
Pale Whippet
the same this one
Olga
Pale Whippet: Hi, I’ve replied to your email - we’re currently waiting for some additional information from your side.
It would really help us understand the issue better and move forward with resolving it.