Hi,

We’ve received your request via our support email help@recraft.ai and are discussing the details with you there. I’ll go ahead and close this report here for now.

Hi,

I'm sorry you've encountered this! Please write to us at help@recraft.ai and provide some additional information to assist you with resolving the issue:

-What email did you use during the registration process in Recraft?

-What OS and browser version are you using?

-Please share a link to the page where the issue occurs, and let us know what action were you performing when you first encountered the problem?