Cannot launch app iOS
N
Neon carrot Goldfish
Getting “Oops! Check your connection and try again later” error when launching app. No other error codes present. I’m using NextDNS to block ads and tracking scripts. Logs shows connection to redraft servers was successful but several errors on analytic / sentry connections (amplitude, firebase logging)
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Olga
Hi,
I'm sorry this happened! Please email us at help@recraft.ai, and provide the additional information so we could investigate the issue:
-What email did you use during the registration process in Recraft?
-Could you please confirm if you are still experiencing the issue?
-Are you using the mobile or the desktop app?
-Please clarify the version of browsers you've used
-Also, please share a screen recording showing the issue as it happens, with your browser’s console open