I wanted to express my concern regarding the current credit allocation policy for yearly subscribers. Despite paying for an entire year upfront, credits are distributed monthly, and any unused credits do not roll over. This feels somewhat unfair, especially since other competing platforms offer yearly credit allotments or allow credit rollover for annual subscribers, giving users greater flexibility and value for their commitment.
As a loyal user who opted for the yearly plan, I believe a more user-friendly credit policy would not only enhance the overall experience but also demonstrate fairness towards long-term subscribers. I kindly urge you to reconsider this approach or introduce a rollover option to ensure we can fully benefit from the subscription we’ve committed to.
Thank you for your time and consideration. I look forward to hearing your thoughts on this matter.